bb4444 Privacy Policy

When you interact with the bb4444 platform, we collect the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, and a copy of identity documents submitted during verification.
• Contact data: Email address, mobile phone number, and residential address (city and country).
• Account data: Username, password (stored as a one-way encrypted hash), account preferences, and communication history with our support team.
• Financial data: Deposit and withdrawal records, payment method details (bKash wallet number, Nagad number, Rocket number, Upay number, Visa/Mastercard last four digits), transaction amounts in BDT, and account balance history.
• Gaming data: Bet history, game sessions, win/loss records, bonus usage, and responsible gaming tool settings.
• Technical data: IP address, device type, browser type and version, operating system, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration logs.
• Usage data: Pages visited, features used, search queries entered within the Platform, and click-path data.
• Communications data: Any messages, emails, or live-chat transcripts exchanged between you and the bb4444 support team.

We collect this data directly from you at registration, through your ongoing use of the Platform, and automatically via cookies and tracking technologies described in Section 7 of this Policy.

bb4444 processes your personal data for the following lawful purposes:

• Account management: To create, maintain, and secure your player account, including authentication and password recovery.
• Service delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to make games and betting markets available to you; and to credit winnings to your account.
• Identity verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity before processing withdrawal requests above applicable thresholds.
• Fraud prevention and security: To detect and investigate suspicious account activity, unauthorised access attempts, bonus abuse, and potential money-laundering behaviour.
• Responsible gaming: To monitor gaming patterns and enforce deposit limits, session timers, and self-exclusion orders that you or we have placed on your account.
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse aggregated usage data in order to improve game selection, payment flows, and overall user experience.
• Marketing communications: To send you promotional offers, bonus alerts, and seasonal campaign information (e.g., BPL cricket promotions, Eid bonuses, Pohela Boishakh offers) — only where you have opted in to receive such communications.
• Legal compliance: To meet applicable recordkeeping and reporting obligations.

bb4444 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions you accepted at registration — including account creation, payment processing, and game delivery.
• Legitimate interests: Processing carried out to pursue bb4444's legitimate business interests, such as fraud detection, platform security, and service improvement, provided those interests are not overridden by your privacy rights.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering (AML) and know-your-customer (KYC) obligations.
• Consent: Processing based on your explicit opt-in consent, such as receiving marketing emails or SMS notifications. You may withdraw this consent at any time by contacting [email protected].

bb4444 does not sell your personal data. We share your data only with trusted third parties where strictly necessary for the operation of the Platform:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard receive only the minimum transaction data required to process your deposit or withdrawal securely.
• Game providers: Pragmatic Play, PG Soft, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous session identifier to authenticate your game session. They do not receive your full identity data.
• Identity verification services: Where required, we may use a third-party KYC provider to verify the authenticity of identity documents you submit. These providers operate under strict data-processing agreements with bb4444.
• Fraud and security tools: Aggregated technical data (IP address, device fingerprint) may be shared with fraud-detection services to protect the Platform and its players.
• Legal authorities: We may disclose personal data to competent authorities where we are legally required or compelled to do so.

All third-party partners who process data on our behalf are required to handle that data in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond the specific service they provide to bb4444.

bb4444 retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal and compliance obligations:

• Active account data is retained for the full duration of your registered account.
• Transaction and gaming records are retained for a minimum of five (5) years following the date of the transaction, to satisfy AML and financial recordkeeping requirements.
• Identity verification documents are retained for a minimum of five (5) years following account closure.
• Support communications are retained for up to three (3) years from the date of the last interaction.
• Marketing consent records are retained until you withdraw your consent and for a reasonable period thereafter as evidence of the consent originally given.

When the applicable retention period expires, data is securely deleted or irreversibly anonymised so that it can no longer be linked to your identity.

bb4444 employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:

• All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption.
• Passwords are stored as one-way cryptographic hashes and are never stored in plain text.
• Access to personal data within bb4444's systems is restricted to authorised staff on a strict need-to-know basis.
• Our servers undergo regular security audits and penetration testing.
• We maintain an incident-response plan and will notify affected users promptly in the event of a material data breach that poses a risk to their rights.

While we take every reasonable precaution, no data transmission over the internet or electronic storage system is entirely immune to risk. We encourage you to use a strong, unique password for your bb4444 account and to contact [email protected] immediately if you suspect unauthorised access.

bb4444 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

• Essential cookies: Required for core Platform functions such as maintaining your login session, remembering your language preference, and securing transactions. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect anonymised information about how visitors navigate the Platform — such as which pages are most visited and how long sessions last — to help us improve the user experience.
• Preference cookies: Used to remember your account settings and display preferences between sessions.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and bot-driven account attacks.

You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may limit certain features of the Platform. We do not use advertising or cross-site tracking cookies that share your data with third-party advertising networks.

As a user of bb4444, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]:

• Right of access: You may request a copy of all personal data bb4444 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations (see Section 5).
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You may request that we provide your personal data to you in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.

We aim to respond to all data rights requests within thirty (30) days. In complex cases we may extend this period by up to a further thirty (30) days, in which case we will inform you of the extension and the reason for it.

bb4444 may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new game releases, cricket betting markets (including BPL, IPL, and T20 World Cup events), and seasonal offers tied to occasions such as Eid and Pohela Boishakh — but only if you have opted in to receive such communications at registration or within your account settings.

You can opt out of marketing communications at any time by updating your notification preferences within your account, or by sending an opt-out request to [email protected]. Opting out of marketing communications does not affect transactional messages such as deposit confirmations, withdrawal notifications, and important account security alerts, which we send regardless of marketing preference.

The bb4444 Platform is strictly restricted to individuals aged 21 and above. 21+ We do not knowingly collect personal data from anyone under the age of 21. If we discover or are notified that a person under 21 has registered an account or provided us with personal data, we will immediately suspend the account, delete the associated data, and withhold any balance pending an investigation. If you believe a minor has registered on our Platform, please contact [email protected] immediately.

The bb4444 Platform may reference third-party service names (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard) in the context of describing our supported payment methods. bb4444 is not responsible for the privacy practices of these external organisations. We encourage you to review the privacy policies of any third-party service you use in connection with your bb4444 account.

bb4444 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users via the email address on file and update the "Last Updated" date at the top of this page. Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.